Our Policies
Welcome to Pasteiit.in. Please read our policies carefully to understand how we operate and protect your rights as a customer.
Shipping Policy
We currently ship our products across India.
Order Processing
Orders are processed and dispatched within 1–3 business days after the order is confirmed.
Delivery Time
Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.
Shipping Charges
Shipping charges are FREE on all orders / ₹___ per order / FREE above ₹___.
(Please update this with your actual shipping rate.)
Tracking
Once your order has been shipped, you will receive tracking details through WhatsApp/Email/SMS so you can track your order.
Delivery Areas
We currently deliver to most serviceable locations across India. Delivery may not be available to certain remote or non-serviceable pin codes.
Delivery Delays
Delivery times may occasionally be affected by courier delays, weather conditions, holidays, incorrect address information, or other circumstances beyond our control.
Return & Refund Policy
We want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, please contact us within [48 hours / 3 days / 7 days] of delivery.
Damaged or Defective Products
If your product arrives damaged or defective, please contact us with clear photographs and/or a video of the package and product. This helps us verify the issue and process your request.
Wrong Product
If you receive a product different from the one you ordered, please contact us within the specified return period with your order details and photographs of the received product.
Return Condition
Products eligible for return must be unused and in their original condition and packaging, unless the product was received damaged or defective.
Framed and Custom Products
[WRITE YOUR ACTUAL RULE HERE — for example: "Custom-made or personalized products are not eligible for return unless they arrive damaged or defective."]
Refunds
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund request. Approved refunds will be processed through the original payment method or another available method.
Return Shipping
[WRITE YOUR ACTUAL RULE HERE — for example: "For products received damaged, defective, or incorrect, we will provide instructions regarding return shipping."]
Privacy Policy
Last updated: September 10, 2026
Pasteiit.in operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Personal Information We Collect or Process
We may collect the following categories of personal information: contact details, financial information, account information, transaction information, communications with us, device information, and usage information.
How We Use Your Personal Information
We use your personal information to provide and improve our services, for marketing and advertising, security and fraud prevention, communicating with you, and for legal reasons.
How We Disclose Personal Information
We may share your information with vendors and service providers, business and marketing partners, affiliates, or as required by law.
Your Rights and Choices
Depending on where you live, you may have the right to access, delete, correct, or port your personal information. You may also manage your communication preferences by opting out of promotional emails.
Contact Us
For privacy questions, call +91 974 851 0078, email pasteiit2026@gmail.com, or write to us at 238 Chander Village Road, Haridevpur, Paschim Putiary, 700082, Kolkata WB, India.
To learn more about how Shopify processes your data, visit Shopify's Privacy Portal.